Terms of Service

Acceptance of Terms

By accessing or using Remindavo, you represent that you are at least 18 years of age, have the legal capacity to enter into binding contracts, and agree to comply with these Terms and all applicable laws and regulations. If you are using Remindavo on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

If you do not agree to these Terms, you must not access or use the Service. Your continued use of the Service following any updates to these Terms constitutes acceptance of the revised Terms.

Description of Service

Remindavo is a reminder service available on the web and as mobile apps for iOS and Android. It alerts you before scheduled events in two ways: as a full-screen ringing alert on your phone through the Remindavo app, and as an automated phone call to your verified number. Reminders can be drawn from your device's own calendar or from a Google or Microsoft Outlook calendar you connect. We also offer custom reminder calls — manually scheduled reminders for yourself or for verified contacts — for purposes such as medicine reminders, birthday wishes, or personal tasks.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will make reasonable efforts to provide advance notice of significant changes that affect your use of the Service. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

User Accounts

You can create an account by signing in with Google, Microsoft, or Apple, or by verifying a phone number in the mobile app. If you connect a Google or Microsoft account, you authorise Remindavo to read the calendars you select in order to deliver reminders. You may revoke that access at any time from your Remindavo settings or from your Google or Microsoft account settings.

Some features of the mobile app work without an account. Custom reminders and connected cloud calendars require one, because they are scheduled on our servers.

If you add a contact to receive reminder calls, you confirm that you have that person's consent to be called on your behalf. Their number must be verified by SMS before any call is placed, and they may ask us to remove it at any time or stop calls by pressing 9 during a reminder call.

You may connect a third-party AI assistant (such as Meta Muse) to your account. Reminders it creates, changes or cancels within the permissions you approve are treated as actions on your account, just like changes you make yourself. You can disconnect an assistant at any time from Settings → Connected apps. The free trial includes 5 reminder calls in total across all reminder types.

You are responsible for:

• Providing accurate, current, and complete information during registration and keeping it up to date
• Maintaining the confidentiality of your account credentials and any access tokens
• All activities that occur under your account, whether or not authorised by you
• Notifying us immediately at [email protected] if you become aware of any unauthorised use of your account or any other security breach

We reserve the right to suspend or terminate accounts that provide inaccurate information, violate these Terms, or engage in any activity we determine to be harmful to the Service or other users.

Acceptable Use

You may use Remindavo only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to place calls to individuals who have not consented to receive automated calls from Remindavo
• Use the Service to harass, threaten, or harm any person through automated calls
• Violate any applicable telephone, telecommunications, or consumer protection laws (including the TCPA in the United States, PECR in the UK, or equivalent regulations in your jurisdiction)
• Attempt to gain unauthorised access to any portion of the Service, other user accounts, or related systems or networks
• Use automated tools, bots, or scrapers to interact with the Service in ways not intended by us
• Introduce viruses, malware, or other malicious code into the Service
• Circumvent, disable, or interfere with security features of the Service
• Resell, sublicense, or redistribute the Service without our prior written consent
• Use the Service in any way that could damage, disable, overburden, or impair our infrastructure

Violation of these acceptable use rules may result in immediate account suspension or termination without refund, and we may pursue legal remedies where appropriate.

Subscriptions & Payments

Remindavo Premium is offered on a monthly or annual basis at the prices shown at the time of purchase (currently $10 per month or $100 per year, excluding applicable taxes). Premium unlocks realtime Google and Outlook calendar sync, unlimited reminder phone calls, and reminder calls to verified contacts.

You can subscribe in three places, and the terms of your purchase depend on where you bought it:

• Apple App Store — billed by Apple to your Apple Account. Managed and cancelled in your device's Subscriptions settings, subject to Apple's terms
• Google Play — billed by Google to your Google account. Managed and cancelled in the Play Store app, subject to Google's terms
• Our website — billed through our payment processor. Managed and cancelled from your Remindavo dashboard

A single subscription applies to your Remindavo account, so Premium is active on the web and in the app regardless of where you purchased it. By subscribing, you authorise the relevant store or payment processor to charge your selected payment method at the applicable rate.

Auto-renewal terms for purchases made in the Remindavo mobile apps:

• Payment is charged to your Apple Account or Google account at confirmation of purchase
• Your subscription renews automatically unless it is cancelled at least 24 hours before the end of the current period
• Your account is charged for renewal within 24 hours before the end of the current period, at the price of the plan you selected
• You can manage or cancel your subscription at any time in your device's account settings — Settings › your name › Subscriptions on iOS, or the Play Store app on Android — after purchase
• Any unused portion of a free period, where one is offered, is forfeited when you purchase a subscription

• Billing cycles — subscriptions are billed in advance at the start of each billing period (monthly or annual)
• Automatic renewal — your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date
• Price changes — we will give you at least 30 days' notice before any change in subscription pricing takes effect. Continued use of the Service after a price change constitutes acceptance of the new price
• Taxes — prices may be subject to applicable sales tax, VAT, or other taxes depending on your location, which will be added to your invoice
• Failed payments — if a payment fails, we will attempt to retry the charge. If payment remains unsuccessful, your account may be downgraded or suspended until payment is resolved

Free Plan

Remindavo has a free plan that does not expire and does not require a credit card. It includes:

• Unlimited app alerts from your device's calendar through the Remindavo mobile app
• Five reminder phone calls in total, so you can try the phone-call experience before deciding to subscribe

Once your five free calls are used, phone-call reminders pause until you subscribe. App alerts from your device calendar continue to work. Realtime Google and Outlook calendar sync, unlimited calls, and reminder calls to contacts require Premium.

We reserve the right to modify the free plan allowance for new users, and will give existing users reasonable notice of any reduction that affects them.

Cancellation & Refunds

You may cancel at any time, with no questions asked and no cancellation fees. Cancel where you bought the subscription: in your device's Subscriptions settings for App Store purchases, in the Play Store app for Google Play purchases, or from your Remindavo dashboard for website purchases. Upon cancellation:

• Your access to paid features will continue until the end of your current billing period
• You will not be charged again after your subscription ends
• No partial refunds are provided for unused time within an active billing period

Refunds for subscriptions purchased through the Apple App Store or Google Play are handled by Apple or Google under their own policies — we cannot issue them directly. For subscriptions purchased on our website, and in exceptional circumstances (such as a billing error or a service outage exceeding 24 hours), we may offer a pro-rated credit or refund at our sole discretion. To request a refund, please contact us at [email protected] within 14 days of the charge in question.

Intellectual Property

The Remindavo name, logo, website, application, and all content, features, and functionality therein — including but not limited to text, graphics, code, and data — are owned by Remindavo and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal or internal business use, subject to these Terms. You may not:

• Copy, modify, distribute, sell, or sublicense any part of the Service or its content
• Reverse engineer, decompile, or disassemble any portion of the Service
• Remove or alter any proprietary notices, labels, or branding from the Service
• Use our trademarks, logos, or brand assets without our prior written consent

Any feedback, suggestions, or ideas you share with us regarding the Service may be used by us without restriction or compensation to you.

Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, Remindavo expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The Service will be uninterrupted, error-free, or available at all times
• Every reminder call will be successfully delivered (delivery depends on telecommunications networks and your availability)
• The Service will meet your specific requirements or expectations
• Any errors or defects in the Service will be corrected within a specific timeframe

Limitation of Liability

To the maximum extent permitted by applicable law, Remindavo and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, goodwill, or business opportunities — arising out of or in connection with your use of or inability to use the Service.

In no event shall our total aggregate liability to you for all claims arising out of or related to these Terms or the Service exceed the greater of: (a) the total amount you paid to Remindavo in the 12 months preceding the claim, or (b) USD $50.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so the above limitations may not apply to you in full.

Indemnification

You agree to indemnify, defend, and hold harmless Remindavo and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your use of or inability to use the Service
• Your violation of these Terms or any applicable law or regulation
• Your violation of any third-party rights, including privacy or intellectual property rights
• Any content or information you submit to or through the Service
• Any calls placed to contacts you added to the Service without their proper consent

Changes to Terms

We reserve the right to update or modify these Terms at any time. When we make material changes, we will notify you by email to your registered address or by displaying a prominent notice within the Service at least 14 days before the changes take effect.

Minor changes (such as corrections of typographical errors or clarifications that do not affect your rights) may be made without advance notice. The "Last updated" date at the top of this page will always reflect when changes were last made. Continued use of the Service after any changes take effect constitutes your acceptance of the revised Terms.

Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of India, and the courts of Kochi, Kerala have exclusive jurisdiction, without regard to conflict-of-law rules. Nothing here removes any mandatory consumer-protection right you have under the law of your country of residence. Any disputes arising out of or related to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties.

If a dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through binding arbitration or the courts of competent jurisdiction. You and Remindavo both waive any right to a jury trial or to participate in a class action lawsuit in connection with any dispute related to these Terms or the Service.

Contact Us

If you have any questions about these Terms of Service, need clarification on any provision, or wish to report a violation, please contact us:

• General support: [email protected]
• Legal inquiries: [email protected]

Remindavo is a service of WebCastle Media Pvt Ltd, NH Bypass Vytilla, Puthiya Road, Kochi, Kerala 682028, India.

We aim to respond to all inquiries within 2 business days.